The class registration process is as follows:

1. Use either of these methods to preregister for classes:
   1. Online via our training schedule.
   2. Call our registrar: 715-726-4038.
2. If you provide payment information (how and when you will pay), our registrar will preregister you and send you confirmation information that includes a local area map and a list of hotels.
3. If you do not provide payment information, our registrar will contact you. Your registration is not guaranteed until we process your payment.

Please note these conditions:

• We will reserve a seat for (preregister) students who have not yet paid.
• Preregistration does not confirm your registration;  If you are only preregistered and the course fills with confirmed students, the registrar may contact you to reschedule your course attendance.
• Payments are due 2 weeks before the start date of the class.
  Payment may be in the form of purchase order, Visa or MasterCard, check, or wire transfer.
• We confirm each registration in the order that we receive payment for it.
• Classes may be cancelled if fewer than 3 students are registered.
• If the class that you request is full, or if we do not currently offer it, we will put your name on a waitlist.
• Students who are not Cray employees are required to sign and return Cray's student form packet which includes the Network Access Agreement (NAG), Software TSR letter (TSR), and Non-disclosure Agreement (NDA) forms before they arrive for class (see instructions).
  
• If the class will be onsite using a customer system, students will only be required to sign and return Cray's Nondisclosure Agreement.
• All courses are taught in English.

Cancellation and Reschedule Policies

Cancellations or reschedules must be received at least 10 working days before a class begins. If the registrar receives your request to cancel or reschedule between 5 and 10 working days before class begins, you will be billed for 50% of the tuition. If the registrar receives this request less than 5 working days before class begins, you will be billed for 100% of the tuition.

If Cray Inc. cancels a class,  students will be notified and the tuition will be reapplied or credited.

No-show Policy

If you do not attend a class that you registered for (a  No-show), you will be billed for 100% of the tuition.

Substitution Policy

One student may substitute for another before a class begins. Please inform the registrar if you wish to substitute a different name as the registered student.  Before coming to class, the substituted student is required to sign and return Cray's student form packet which includes the Network Access Agreement (NAG), Software TSR letter (TSR), and Non-disclosure Agreement (NDA) forms (see instructions).

For more information, please contact us at registrar@cray.com or call us at 715-726-4038.