Take-Back Program for collection and treatment of components

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Recycling Products

In compliance with the European Union’s Waste Electrical and Electronic Equipment (WEEE) directive, which requires the proper handling and disposal of end-of-life equipment, Cray proactively works to properly label products, register worldwide as a manufacturer, and provide information to customers about environmentally sound disposal practices. Cray encourages the recycling of products and asks all customers to participate in the company’s Take-Back Program for the collection and treatment of components ready for recycling.

Take-Back Program

When your system is ready to be recycled, please complete the Request for Product Recycling form below. If your company requires documentation regarding a Certificate of Recycling or Certificate of Destruction, or if you would like to receive a quote from Cray for system disassembly and transportation to the loading area, please indicate that in the comments field. After your form has been processed, you will receive confirmation and contact information to arrange for the equipment to be picked up.

The system must be disassembled before a pickup is scheduled. Move all racks and components to the loading area, and box and palletize loose components such as cables and monitors. Ensure that the equipment and packing materials do not contain any proprietary information about your company, previous shipping marks or harmful substances. On your pickup date, please have a site representative available to assist the carrier with loading and to sign shipping papers.

Request for Product Recycling

Cray's Take-Back Program is designed to be straightforward and easy to use. Please complete the form below to begin the process of recycling the product. If you have questions, need additional information, or have suggestions as to how we can improve this program, please contact Craig Webb at [email protected].

Take-Back Program Terms and Conditions

For information about system disassembly, please contact Craig Webb at [email protected].